1. Product Availability
All products displayed on our website are subject to stock availability. While we strive to ensure that inventory information is accurate and updated, there may be instances where stock levels are incorrect due to system delays, supplier changes, or unforeseen circumstances.
In the event that an item ordered is out of stock or unavailable, we reserve the right to:
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Cancel the order; or
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Offer an alternative product; or
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Offer the option to wait for restocking with an estimated lead time.
If the order cannot be fulfilled, a full refund will be issued to the original payment method.
2. Pricing Accuracy
We make every effort to ensure that product prices displayed on our website are accurate. However, pricing errors may occur due to technical issues, supplier price adjustments, currency fluctuations, or human error.
In the event that a product is listed at an incorrect price, we reserve the right to:
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Cancel the order and provide a full refund, or
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Contact the customer to reconfirm the order at the correct price.
Orders will only be processed after price verification and order confirmation.
3. Order Acceptance
Placing an order on our website does not constitute final acceptance of the order. All orders are subject to verification of product availability, pricing accuracy, and payment confirmation.
We reserve the right to refuse or cancel any order at our sole discretion if:
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The product is unavailable
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There is an error in pricing or product information
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The order cannot be fulfilled due to supplier or logistics issues
In such cases, customers will be notified and a full refund will be processed.
4. Lead Time for Special or Pre-Order Items
For products that require special order or pre-order from suppliers, estimated delivery lead time may vary depending on manufacturer availability, shipping conditions, and customs clearance.
Lead times provided are estimates only and may be subject to change without prior notice.
5. Limitation of Liability
We shall not be held liable for any direct or indirect losses, damages, or business interruptions resulting from stock unavailability, pricing errors, or order cancellations.
Our liability is strictly limited to the refund of the amount paid for the order.
